Stronger Together: A Note from Our President & CEO
Like you, we are closely monitoring information and updates surrounding COVID-19. The health and safety of our associates and you, our client partners, is at the heart of every decision we are making.
In the last few days, we've had multiple conversations about how to proceed with our programs in progress. Since we talk with a number of folks over the age of 60, we have found ourselves in the unique position of providing a service that gives them someone to chat with. We're hearing a lot of questions like "how are things where you are?" We're giving them time and not rushing them off the phone, and as a result we've been gaining momentum with collecting stories and data. I believe that's in part because people are craving a sense of normalcy and just like having someone to talk to.
We also believe it is essential for us to do our part to help reduce the transmission of this virus. Here are some of the steps we are taking to protect everyone in this ever-evolving situation:
- We are diligently following the guidance and best practices from the Centers for Disease Control and Prevention (CDC).
- Our entire team is now working remotely. We remain committed to providing the highest level of client experience and we are fortunate to already have the infrastructure in place to support all of our operations remotely.
- We have canceled all large gatherings and upcoming travel and we are making arrangements to either reschedule or hold virtual meetings - both internally and with our client partners.
- Additionally, we have ceased all outbound calling to ensure phone lines are left open for emergency services.
A virus, or any destabilizing world event, is only as strong if we allow it to fray our social bonds. We are stronger together and we are proud to partner with you to connect and engage your constituents. We look forward to continuing to work together to serve as an anchor for your constituents in this time of uncertainty.
President and CEO
We help our clients find their people, learn about their people, engage their people, and share their people’s stories.
For nearly 100 years, Publishing Concepts (PCI) has partnered with colleges, universities, fraternities, sororities, public and private high schools, and associations and service organizations of all sorts to engage their alumni and membership. We are able to connect with members, update and expand their personal profiles, learn about their lives, and collect their stories. We collect data and stories, publish directories and oral history projects, implement fundraising programs, and share member stories across your community. The valuable information we glean can be used across organizational departments – for outreach, fundraising, programming, marketing, you name it.
The Oral History Project
What if you said to your alumni, "Tell me your story?"
Our experience has shown us that alumni are often approached in a transactional, data-driven way. We created The Oral History Project as a fresh approach to alumni engagement...through storytelling. We collect and preserve alumni stories, at scale, and help you share them at no cost.
Schools want to connect with their alumni in a meaningful way. They want to find fresh ways to engage them to make them feel valued and involved.
Alumni have stories to tell. They have experiences to share. Giving them an opportunity to reflect upon and relive their stories is immensely rewarding. For everyone.
Sharing the stories of your alumni is a celebration of them, and of you. The experiences they had on your campus shaped them and set them on their life's course. They are a part of your history and should live on.
Explore All Our Solutions
Print & Digital Directories
So few things in life are win/win/win, but this truly is. Alumni and Member Directories provide value to the lives of your people, both emotionally and professionally.Learn More
It’s everything to us. It’s our mantra, our culture, our battle cry. The way we do business and the way we live our lives. We’re serious about it. So serious, in fact, that we’ve turned it into its own word. notthebigcompany. No spaces necessary.
Don't take our word for it. Here's what our associates say.
Here's what our clients say.
The responsiveness of our Account Manager regarding any questions, concerns or transactional issues was always timely, friendly and helpful. The process from start to finish was highly organized and supplied our office with rich resources for all steps of the year long process.
The company's employees were very easy to work with and provided me with the product to proof in a timely manner. I was very pleased with the completed project.
Redondo Union High School Alumni Association
Excellent, professional, and personable work! You really don't know a company until challenges appear out of nowhere and solutions must be found. This company is 100% for the customer's satisfaction and delivers only their best product.
The team at PCI were wonderful to work with and extremely accommodating by tending to my requests throughout the whole process. As a result, the communication, interaction and process in which alumni were contacted went very well.
The PCI team was customer centered. I would definitely recommend PCI to other colleagues working in the Alumni profession.
The experience of working with PCI was very professional and pleasant and the resulting directory was well done.
The PCI team was knowledgeable and their call center was professional and experienced.
We are very please with the level of support and care provided by the entire PCI team. The entire process was well organized and integrated well with our systems. Bravo!
PCI consistently answered all of my questions, quickly and happily. I appreciate that I was never made to feel that my questions were never silly or stupid.
The product is useful and the interaction with your staff was professional and helpful.
Easy to deal with. Kept on schedule happy with the final product. Any issues that arose we handled quickly and professionally.
Everything went well with our project. Our Account Manager was helpful and the process was well defined.
PCI ranked #2 on the 2020 Virginia Business Best Places to Work list (large employer category). This is the third consecutive year PCI has been recognized as a best place to work in Virginia – and each year we’ve climbed the ranks. We ranked #16 in 2018 and #6 in 2019. The selections and rankings…Read More
Want to build a great work culture based on diversity? Step one, value different perspectives and step two, create an environment where we can bring those perspectives to work every day.Read More