Creating a "leader-full" organization To achieve our goals, PCI is committed to creating a "leader-full" organization - with leaders at every level of the company.  PCI has adopted a leadership philosophy based on Servant-Leadership, ideas first put forward by Robert Greanleaf.  Servant-leaders may or may not hold formal leadership positions.  Servant-leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment.   According to Greanleaf: "The servant-leader is servant first…  It begins with the natural feeling that one wants to serve, to serve first.  Then conscious choice brings one to aspire to lead."*  ________________ *From "The Servant As Leader" by Robert Greenleaf, published 1970 Servant Leadership Concepts at PCI * Have a clear vision for how things should be.  Inspire others by being passionate when talking about that vision.  Then, go out ahead and show the way. * Be aware.  Be alert.  Notice things and events going on around you. * Respond to problems by listening first.  By listening, you will earn the trust of others.  * Always accept the person, but sometimes refuse to accept the person's performance or effort as good enough.  * Sometimes you will have to use intuition and creativity to make decisions without knowing all the facts. * Forcing people to do something breeds mistrust and resentment, leading to resistance.  Instead, give people good reasons why they should agree with you. * Learn things from people older and wiser than you.  But, be your own person.  Draw on your strengths and act in a way that is natural to you.   * Some problems take a long time to solve.  Take it one action at a time.  Don't get discouraged and don't give up. * The "best test" of a servant leader is whether the people around them grow and become healthier, wiser, freer and more likely themselves to become a servant leader.  * The enemy of servant-leadership is the failure of potential servant-leaders to lead.  Do not be satisfied being a critic. PCI's Servant Leadership Program Discussion Series:  This eight-week program, for all full-time PCI Associates, brings together small groups to read, interpret, discuss and enjoy “The Servant As Leader” essay by Robert Greenleaf.  This series is a major step in promoting Servant Leaders and Servant Leadership throughout PCI.  Participation is important to our continued growth. Leadership Development Program:  Using “The Servant As Leader” essay as a foundation and enhanced with other top leadership strategists, this leadership development series gives the tools for continued growth as a PCI leader.